Security & Compliance
Security as a core requirement, not an afterthought
Encrypted Data
Customer data lives in an encrypted database hosted in secure tech stacks — never in spreadsheets or unsecured tools.
Encrypted in transit & at rest
Information is encrypted end to end, protected both while moving between systems and while stored.
Least-privilege access
Role-based permissions and multi-factor authentication limit access to approved systems and authorized people only.
No direct CRM access
We work from an approved contact list with only the fields a campaign needs — never live access to your full CRM or internal systems.
Audit logging & continuous monitoring
Administrative access is logged, and our infrastructure providers run continuous monitoring with automated alerting — so suspicious activity is surfaced around the clock and triaged through our incident-response process.
Compliant voice infrastructure
The AI voice layer is built on a third-party provider whose infrastructure is SOC 2 Type II–certified.
Compliance
Built on audited infrastructure
Our AI voice layer runs on a third-party provider whose infrastructure carries independently audited security controls and documented privacy agreements.
Held by our voice-infrastructure provider
This certification is held by our voice-infrastructure provider, not by Dukes Technologies directly.
Built around your security requirements
Stricter controls, shorter data retention, additional monitoring, or specific approval workflows — we align the final design with your policies before deployment.
Talk to us about security